How does delivery work?
As a delivery partner, you’ll pick up prepared orders from pet shops and deliver them to customers.
Why deliver with Petsocare?
Requirements to deliver:
How do I apply?
Go to Petsocare Pexpert to apply. Once approved, you can start delivering right away.
🔧 Need More Help?
Have a question or ran into an issue? We're here for you! Send us a message through our contact form, or email us directly at [email protected].
Not a petsocare pexpert ? Check out your help site below!
Simply download our app or visit our website, choose a nearby pet shop, browse their products, and place your order. You can track your delivery in real time.
You can check the real-time status of your order by going to the “My Orders” section in the app or website. You'll see updates like:
You’ll also receive push notifications at each stage.
Delivery usually takes between 30 to 60 minutes, depending on store availability and distance.
You can update or cancel your order within 5 minutes of placing it. After that, contact support for help
We accept major credit/debit cards, Apple Pay, Google Pay, and other digital wallets.
Yes, delivery fees vary by distance and order size. You’ll see the fee clearly before checkout.
Yes! Keep an eye on our app and email newsletters for exclusive deals and pet-themed promos.
Download our app or sign up on our website with your email or social login.
Please contact our support team through the app or at [email protected], and we’ll make it right.
Yes! We encourage feedback to help improve our service and support your favorite local pet businesses.
Not just yet—but it's coming soon! We're actively working on adding pet grooming, veterinary services, trainers, and more to the platform. Stay tuned!