🐾 What Are Referral Credits?
Referral credits are rewards you earn when you invite friends to join Petsocare using your unique referral code or link. When someone signs up using your referral and places their first order, you both receive credits to use on future purchases.
💬 How to Refer
💵 How Much Can I Earn?
Referral rewards may vary by promotion or region. You’ll see the current credit amount in the referral section of the app.
Example: Invite a friend → They get $5 off their first order → You get $5 in credits when they complete their first purchase.
✅ Terms & Conditions
📌 Need Help with Credits?
If you didn’t receive your credit or have a question about how it works, contact our support team via the Contact section in the app, or email us at [email protected].
Simply download our app or visit our website, choose a nearby pet shop, browse their products, and place your order. You can track your delivery in real time.
You can check the real-time status of your order by going to the “My Orders” section in the app or website. You'll see updates like:
You’ll also receive push notifications at each stage.
Delivery usually takes between 30 to 60 minutes, depending on store availability and distance.
You can update or cancel your order within 5 minutes of placing it. After that, contact support for help
We accept major credit/debit cards, Apple Pay, Google Pay, and other digital wallets.
Yes, delivery fees vary by distance and order size. You’ll see the fee clearly before checkout.
Yes! Keep an eye on our app and email newsletters for exclusive deals and pet-themed promos.
Download our app or sign up on our website with your email or social login.
Please contact our support team through the app or at [email protected], and we’ll make it right.
Yes! We encourage feedback to help improve our service and support your favorite local pet businesses.
Not just yet—but it's coming soon! We're actively working on adding pet grooming, veterinary services, trainers, and more to the platform. Stay tuned!